* (Margin per GMV) is the ratio to the Gross merchandise value (excluding other GMV)
Profit and loss statement Unit FY2021 FY2020 FY2019 FY2018
 FY4Q3Q2Q1QFY4Q3Q2Q1QFY4Q3Q2Q1QFY4Q3Q2Q1Q
Gross merchandise valuemillion¥508,876133,369145,999112,695116,812419,438115,194118,61190,30195,330345,08591,21894,27879,84579,743323,81988,40094,00570,90670,506
(Y/y)%21.3%15.8%23.1%24.8%22.5%21.5%26.3%25.8%13.1%19.5%6.6%3.2%0.3%12.6%13.1%19.2%20.1%21.0%16.8%18.0%
Gross merchandise value
(excluding other GMV)
million¥462,175120,587132,519102,367106,700407,774106,999115,24790,19595,330345,08591,21894,27879,84579,743323,81988,40094,00570,90670,506
(Y/y)%13.3%12.7%15.0%13.5%11.9%18.2%17.3%22.2%13.0%19.5%6.6%3.2%0.3%12.6%13.1%19.2%20.1%21.0%16.8%18.0%
ZOZOTOWN businessmillion¥391,647102,075112,11786,80690,648357,21189,196101,85881,15784,999326,85381,02790,64877,90877,269314,80486,04291,19169,04368,526
(Y/y)%9.6%14.4%10.1%7.0%6.6%9.3%10.1%12.4%4.2%10.0%3.8%-5.8%-0.6%12.8%12.8%19.2%20.4%20.9%16.8%18.0%
- Outright Purchase
/ Production & Sales
million¥3,2331,0858525747201,7583596082735162,2116736613105652,9125231,636594158
(Y/y)
%83.9%201.5%39.9%110.2%39.7%-20.5%-46.6%-7.9%-11.9%-8.7%-24.1%28.8%-59.6%-47.8%257.8%----226.1%
- Consignment salesmillion¥374,96697,321107,08883,20987,346343,82885,76097,41478,26282,390308,88876,40985,25674,09273,129294,91881,19584,51764,84264,362
(Y/y)
%9.1%13.5%9.9%6.3%6.0%11.3%12.2%14.3%5.6%12.7%4.7%-5.9%0.9%14.3%13.6%18.9%21.4%19.8%16.2%17.6%
- USED salesmillion¥13,4483,6684,1773,0212,58111,6253,0753,8342,6212,09315,7533,9434,7303,5053,57416,9734,3245,0373,6064,005
(Y/y)
%15.7%19.3%8.9%15.3%23.3%-26.2%-22.0%-18.9%-25.2%-41.4%-7.2%-8.8%-6.1%-2.8%-10.8%6.4%-5.6%4.7%10.7%21.3%
PayPay mallmillion¥43,84412,27612,4139,3499,80528,19912,0707,3844,3724,3716,1995,790409-------
(Y/y)%55.5%1.7%68.1%113.8%124.3%354.8%108.5%-------------
BtoB businessmillion¥26,6826,2357,9886,2116,24622,3625,7336,0044,6655,95912,0324,4003,2201,9362,4749,0142,3582,8131,8631,980
(Y/y)%19.3%8.8%33.0%33.1%4.8%85.9%30.3%86.4%140.9%140.8%33.5%86.6%14.5%3.9%25.0%19.6%10.3%25.3%19.2%24.5%
Othersmillion¥46,70112,78113,47910,32710,11111,6648,1943,363105-----------
(Y/y)%300.4%56.0%300.7%-----------------
Net salesmillion¥166,19942,42047,56537,34638,866147,40238,92241,98732,81833,674125,51733,62934,64529,04528,197118,40528,63036,01027,21226,552
(Y/y)%12.8%9.0%13.3%13.8%15.4%17.4%15.7%21.2%13.0%19.4%6.0%17.5%-3.8%6.7%6.2%20.3%4.0%27.6%28.1%23.8%
ZOZOTOWN businessmillion¥122,97631,51535,34127,30628,812114,29228,65233,07825,87426,686104,51326,60729,66424,50123,739101,93724,04231,38423,40623,103
(Y/y)%7.6%10.0%6.8%5.5%8.0%9.4%7.7%11.5%5.6%12.4%2.5%10.7%-5.5%4.7%2.7%16.8%-0.1%25.5%22.3%21.2%
- Outright Purchase
/ Production & Sales
million¥3,1751,0628345627161,7573596082735152,1956736593105522,8955061,635594158
(Y/y)
%80.7%195.7%37.0%105.7%38.8%-19.9%-46.7%-7.6%-11.9%-6.6%-24.2%33.1%-59.7%-47.8%249.4%----226.1%
- Consignment salesmillion¥106,59126,85930,41823,76325,549100,97025,24628,65622,99024,07787,31222,12524,45720,83719,89282,67019,59124,82919,27218,976
(Y/y)
%5.6%6.4%6.1%3.4%6.1%15.6%14.1%17.2%10.3%21.0%5.6%12.9%-1.5%8.1%4.8%16.1%0.6%23.1%21.7%20.7%
- USED salesmillion¥13,2093,5924,0892,9802,54611,5643,0463,8132,6112,09315,0043,8074,5483,3543,29416,3723,9444,9193,5393,968
(Y/y)
%14.2%17.9%7.2%14.1%21.7%-22.9%-20.0%-16.2%-22.1%-36.5%-8.4%-3.5%-7.6%-5.2%-17.0%2.8%-13.5%2.2%8.6%20.2%
PayPay mallmillion¥12,7693,5703,6032,7222,8728,2183,5012,1621,2841,2701,7741,660114-------
(Y/y)%55.4%2.0%66.6%112.0%126.2%363.2%110.9%-------------
BtoB businessmillion¥4,9451,1401,3781,2361,1904,2641,0921,0739361,1612,3658205684425332,056540617438460
(Y/y)%16.0%4.4%28.4%32.0%2.5%80.3%33.2%89.0%111.4%117.6%15.0%51.8%-8.0%1.1%16.0%25.2%12.2%24.9%30.3%39.2%
Advertisement businessmillion¥6,3011,6641,7851,4681,3824,1211,2301,2388757762,7167997865465841,42656962019145
(Y/y)%52.9%35.2%44.2%67.8%77.9%51.7%54.0%57.5%60.1%32.9%90.4%40.4%26.6%186.2%------
Othersmillion¥19,2064,5305,4554,6114,60816,5064,4464,4333,8473,77914,1483,7423,5113,5533,34012,9843,4783,3873,1762,942
(Y/y)%16.4%1.9%23.0%19.9%21.9%16.7%18.8%26.3%8.3%13.1%9.0%7.6%3.7%11.9%13.5%36.7%17.6%24.8%79.2%43.2%
Cost of sales &
Operating cost
million¥10,0262,8682,9212,2941,9427,3381,8992,2581,8021,37711,7803,8383,1602,8271,95313,4574,7303,9382,4692,318
(Y/y)%36.6%51.0%29.3%27.3%40.9%-37.7%-50.5%-28.5%-36.3%-29.5%-12.5%-18.9%-19.7%14.5%-15.7%69.3%80.8%94.4%46.2%43.5%
Gross profitmillion¥156,17239,55244,64335,05136,924140,03337,07339,62231,05332,283113,72129,78731,51326,15026,270104,96223,90532,06724,73824,251
(Y/y)%11.5%6.7%12.7%12.9%14.4%23.1%24.5%25.7%18.7%22.9%8.3%24.6%-1.7%5.7%8.3%16.0%-4.0%22.4%26.6%22.2%
(Margin per GMV)%33.8%32.8%33.7%34.2%34.6%34.3%34.6%34.4%34.4%33.9%33.0%32.7%33.4%32.8%32.9%32.4%27.0%34.1%34.9%34.4%
SG&Amillion¥106,51628,67529,65623,85124,33395,88926,71425,74221,57121,86085,83221,28325,38220,68318,48379,30818,88221,49020,55918,376
(Y/y)%11.1%7.3%15.2%10.6%11.3%11.7%25.5%1.4%4.3%18.3%8.2%12.7%18.1%0.6%0.6%37.2%19.7%30.4%50.2%54.9%
(Margin per GMV)%23.0%23.8%22.4%23.3%22.8%23.5%25.0%22.3%23.9%22.9%24.9%23.3%26.9%25.9%23.2%24.5%21.4%22.9%29.0%26.1%
Payroll and staff costsmillion¥30,1738,5427,8606,8876,88327,2447,8446,6396,2946,46523,3206,0916,4935,5155,21920,8745,3255,7065,0174,825
- Payroll costs
  for employee
million¥13,0524,1463,3002,7742,83111,0583,6662,4972,4842,4098,4172,1522,3072,0171,9408,0161,9502,0182,0601,988
- Logistics-related
  expenses
  (Including outsourcing)
million¥17,1214,3964,5594,1124,05116,1854,1774,1413,8094,05614,9023,9394,1853,4983,27812,8573,3753,6882,9572,836
Outsourcing expenses
(Excluding logistics-related
expenses)
million¥6,0371,6491,4581,4991,4295,0861,4181,3201,1491,1974,5511,2331,1821,1121,0234,5601,2901,2571,017995
Shippingmillion¥31,3808,0218,2757,4867,59727,5787,1857,1956,5426,65521,9935,8085,6615,5115,01120,4635,0905,6315,0764,665
Commission of
Payment collection
million¥10,9782,7713,1462,4782,58010,8402,7343,0782,4642,5619,5262,4452,5502,2862,2439,0772,3352,6332,0772,030
Promotion
related expenses
million¥9,8762,7474,1181,2121,7968,1012,9672,7791,2791,0759,3441,5564,8661,9949278,7311,0792,0913,3312,228
- Advertisingmillion¥9,8762,7474,1181,2121,7965,9342,2282,2308556194,8125243,5713393786,0655341,2402,7411,548
- Reward points
  related expenses
million¥-----2,1677395484244554,5311,0321,2941,6555482,665544851590679
Rent expensemillion¥5,7281,4321,4321,4321,4315,2241,4841,5159921,2325,0191,3101,3351,2031,1694,0281,1631,116891856
Depreciationmillion¥1,9775415034784542,0515484974505532,0456355554124421,518463430333290
Amortization of goodwillmillion¥4041011011001013751009993814448282139140477119119119119
Stock compensation
expenses
million¥869253813471513170-109-5-3-93-611030-99179-
Othersmillion¥9,8732,8582,7332,2372,0439,3382,4142,6022,2852,0359,6952,1232,6582,6012,3129,4661,9842,6032,5132,365
Operating profitmillion¥49,65610,87614,98711,20012,59144,14410,35813,8809,48210,42327,8888,5036,1315,4677,78625,6545,02310,5774,1785,874
(Y/y)%12.5%5.0%8.0%18.1%20.8%58.3%21.8%126.4%73.4%33.9%8.7%69.3%-42.0%30.8%32.6%-21.5%-44.9%8.8%-28.6%-26.4%
(Margin per GMV)%10.7%9.0%11.3%10.9%11.8%10.8%9.7%12.0%10.5%10.9%8.1%9.3%6.5%6.8%9.8%7.9%5.7%11.3%5.9%8.3%
Ordinary profitmillion¥49,65510,89814,99611,22512,53444,38610,49413,9349,48310,47327,6448,4206,1715,4347,61825,7175,03110,6784,1475,859
(Y/y)%11.9%3.9%7.6%18.4%19.7%60.6%24.6%125.8%74.5%37.5%7.5%67.3%-42.2%31.0%30.0%-21.4%-44.9%9.4%-29.0%-26.7%
(Margin per GMV)%10.7%9.0%11.3%11.0%11.7%10.9%9.8%12.1%10.5%11.0%8.0%9.2%6.5%6.8%9.6%7.9%5.7%11.4%5.8%8.3%
Profit attributable to
owners of parent
million¥34,4927,83810,1117,8108,73130,9327,2069,7816,6217,32118,8046,6324,2522,5925,32615,9852,3207,3742,1274,163
(Y/y)%11.5%8.8%3.4%18.0%19.3%64.5%8.7%130.0%155.4%37.5%17.6%185.9%-42.3%21.8%27.9%-20.7%-40.1%9.5%-47.1%-24.7%
(Margin per GMV)%7.5%6.5%7.6%7.6%8.2%7.6%6.7%8.5%7.3%7.7%5.4%7.3%4.5%3.2%6.7%4.9%2.6%7.8%3.0%5.9%
Balance sheet Unit FY2021 FY2020 FY2019 FY2018
 FY4Q3Q2Q1QFY4Q3Q2Q1QFY4Q3Q2Q1QFY4Q3Q2Q1Q
Current assetsmillion¥ 102,30595,03580,39060,877 99,79690,63476,36868,974 70,42964,42160,31757,195 57,90456,48952,00250,216
Cash and depositsmillion¥ 65,52050,93747,81027,034 61,64842,60940,27027,629 33,60220,21022,39618,974 21,5608,23419,18817,790
Merchandise and
final products
million¥ 2,0602,0502,1322,223 1,7921,8291,9511,898 1,6643,4764,4374,950 4,5335,0683,1882,709
Non-current assetsmillion¥ 24,97124,67724,68524,848 25,86025,84824,77423,416 23,75622,05121,87922,219 21,05619,95217,99316,714
Tangible assetsmillion¥ 11,28411,67311,76912,010 12,01912,44210,45110,445 10,4938,9908,1887,976 6,3186,6734,8565,664
Intangible assetsmillion¥ 2,6212,5602,6572,790 2,9153,0363,1332,877 2,9683,0813,1443,277 3,1123,3463,3173,363
Investments
and other assets
million¥ 11,06510,44310,25810,048 10,92510,36911,18910,093 10,2959,97810,54710,964 11,6269,9329,8197,685
Current liabilitiesmillion¥ 66,17266,72556,33456,207 65,18063,85953,92552,227 56,12654,35551,15450,697 52,24552,94249,92149,283
Deposit received for
consignment sales
million¥ 23,44729,09320,09421,017 21,53524,93917,52418,023 18,99820,99816,34016,473 16,31019,26313,25014,589
Short-term borrowingmillion¥ 20,20020,10020,11920,000 20,00020,00020,00020,000 22,00022,00022,00022,000 22,00022,00024,00024,000
Non-current liabilitiesmillion¥ 6,0055,7325,3155,126 4,9684,1583,9593,783 3,5254,1123,6603,815 4,0593,2952,8172,738
Total net assetsmillion¥ 55,09947,25543,42524,392 55,50748,46443,25836,380 34,53428,00527,38224,902 22,65620,20317,25614,909
Total liabilities
and net assets
million¥ 127,276119,713105,07685,726 125,656116,482101,14392,390 94,18686,47382,19779,414 78,96176,44169,99566,931
KPI Unit FY2021 FY2020 FY2019 FY2018
 FY4Q3Q2Q1QFY4Q3Q2Q1QFY4Q3Q2Q1QFY4Q3Q2Q1Q
Total buyers for ZOZOTOWN
business (latest 12 months)
members 10,418,33110,103,3519,890,7849,730,162 9,485,6699,139,7968,805,1558,662,560 8,273,6038,156,2568,226,3888,121,663 8,126,5248,073,6727,769,5467,392,126
Active membersmembers 9,043,1948,711,8798,507,9978,367,073 8,137,7297,773,9407,434,5297,223,753 6,839,6666,800,4356,749,0126,557,144 6,450,6866,156,8375,782,2275,458,643
Guest buyersmembers 1,375,1371,391,4721,382,7871,363,089 1,347,9401,365,8561,370,6261,438,807 1,433,9371,355,8211,477,3761,564,519 1,675,8381,916,8351,987,3191,933,483
Annual purchase amount
per active member
¥ 42,40342,54942,34342,363 42,84543,80944,34145,128 46,51947,59347,50646,934 46,31546,00946,12046,870
Annual purchase pieces
per active member
items 11.611.611.511.4 11.611.711.811.8 11.811.711.611.3 11.111.111.211.3
Number of shipmentsshipment49,752,02812,800,55013,049,76211,816,66312,085,05345,606,94711,162,18611,960,22311,011,99011,472,54839,416,5019,757,34410,101,87510,347,9389,209,34435,868,2319,065,8169,512,0528,865,3308,425,033
Avarage order value¥7,8727,9748,5927,3467,5017,8327,9918,5167,3707,4098,2928,3048,9737,5298,3908,7749,4879,5817,7888,134
(Y/y)%0.5%-0.2%0.9%-0.3%1.2%-5.5%-3.8%-5.1%-2.1%-11.7%-5.5%-12.5%-6.3%-3.3%3.2%1.4%10.1%5.5%-5.8%-4.9%
Avarage retail price¥3,6713,7524,1673,2643,4903,7143,7484,3013,3813,4433,9463,9094,5013,5163,9034,2014,3794,7703,6603,959
(Y/y)%-1.2%0.1%-3.1%-3.5%1.4%-5.9%-4.1%-4.5%-3.8%-11.8%-6.1%-10.7%-5.6%-3.9%-1.4%-0.5%4.1%-2.3%-1.1%-3.7%
The ratio of shipment volume
to the total purchase volume
(by access terminal)
                     
PC% 7.1%7.3%7.6%8.0% 8.6%8.5%8.9%9.4% 10.0%10.3%10.6%11.7% 13.4%13.4%14.7%15.7%
Smart phones% 92.9%92.7%92.4%92.0% 91.4%91.5%91.1%90.6% 90.0%89.7%89.3%88.3% 86.6%86.6%85.3%84.2%
Feature phones% 0.0%0.0%0.0%0.0% 0.0%0.0%0.0%0.0% 0.0%0.0%0.0%0.0% 0.0%0.0%0.0%0.1%
Number of shopshops 1,5101,5161,5021,488 1,4681,4331,4041,348 1,3371,3451,3121,297 1,2451,2551,1831,139
Purchased stock shopshops 24242420 18655 5555 5555
Consignment shopshops 1,4861,4921,4781,468 1,4501,4271,3991,343 1,3321,3401,3071,292 1,2401,2501,1781,134
Number of brandsbrands 8,4338,4818,4518,490 8,2278,1097,9537,989 7,6437,4627,3057,349 7,0567,1156,9576,820
Number of
E-Commerce consulting
sites 42484849 53555451 50472825 2318129